Patient Access Rep II - Central Scheduling, Casual, Full Time, Benefits

Rady Children's Hospital San Diego

San Diego, CA 92108

Posted 1 month ago

Job Description

This position is casual / temporary for 6 months with the opportunity to become permanent thereafter. Position is full time with benefits.


Under general supervision the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role you will interpret, identify, communicate and detail information by way of: registration, scheduling and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day by the duties you perform.


- Listens well and devotes full attention to patients and medical professionals alike

- Detailed and empathetic as the job involves dealing with people who are critically ill or injured

- The ability to remain calm, even under the most stressful of situations

- Communicates well, both orally and in writing

- The ability to maintain confidentiality

- Possesses a basic understanding of medical terminology and procedures

- Resourcefulness


High School Diploma, GED, or Equivalent


Associate's Degree

1 year of Healthcare Experience

Experience with Epic or other EMR systems

Experience with payment collection efforts

Bilingual English/Spanish and/or other languages that meet business needs of the department

EOE including disability/vet

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