_As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA_
This position provides coordination and continuity of patient care by assisting with the organization of required health care services.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
+ Coordinates complex schedules of patients, such as radiology, cardiology testing, and lab work.
+ Organizes required diagnostic screenings.
+ Assists in the coordination of outside lab work, gathering results, and documentation.
+ Acts as a liaison with patients, outside healthcare professionals, and ancillary hospital departments.
+ Triages and manages calls by providing clinical information to patients, referring physicians, lab and insurance carriers.
+ Processes and distributes all transcribed notes, letters, and reports.
+ Distributes written communications according to department protocol.
+ Maintains current lists of patients for various phases of treatment.
+ Creates new patient charts ensuring that the appropriate documentation is included.
+ Maintains filing on all patient charts.
+ Acts as the first point of contact for the department by answering the phone, greeting, and directing patients.
**Knowledge / Skills / Abilities**
+ Demonstrated human relations and effective communication skills.
+ Ability to remain calm when assisting chronically ill patients regarding potentially life threatening symptoms or side effects.
+ Ability to triage patient needs and direct them appropriately.
+ Ability to organize complex appointments for each patient who requires the coordination of multiple healthcare professional schedules.
+ Bachelor's degree in a healthcare related field, or the equivalency.
**Working Conditions and Physical Demands**
_Employee must be able to meet the following requirements with or without an accommodation._
+ This position involves sedentary to light working conditions in a healthcare setting that may exert up to 20 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects.
Listening, Manual Dexterity, Sitting, Speaking, Standing
_University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students._
_Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities._
_University of Utah Heath Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both._
_To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:_
_Director/ Title IX Coordinator_
_Office of Equal Opportunity and Affirmative Action (OEO/AA)_
_135 Park Building_
_Salt Lake City, UT 84112_
_Online reports may be submitted atoeo.utah.edu/_
**_For more information: https://www.utah.edu/nondiscrimination/_**
**_To inquire about this posting, email: email@example.com_**
_The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules._
_This position may require the successful completion of a criminal background check and/or drug screen._
**Requisition Number** _53529_
**Employment Type** _Full-Time_
**Work Schedule** _Variable hours between 7:30am-6:00pm_
**Location Name** _University of Utah Hospital_
**Patient Care?** _No_
**City** _SALT LAKE CITY_
**Department** _UUH OPC 14A CARDIOVASCULR CTR_