Patient Representative - Mansfield

Methodist Health System

Mansfield, TX 76063

Posted 1 month ago

Job Description

**Hours of Work :**

8:30 am-5:30 pm

**Days Of Week :**

Monday - Friday

**Work Shift :**

**Job Description :**

Your Job:

Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Your Job:

• High school education or equivalent

• 2 years in a front office using Medical Management software

• Typing or data entry at 40 wpm

• Working knowledge of medical terminology and coding

Your Job Responsibilities:

• Greets patients in a prompt, courteous and helpful manner.

• Checks-in patients, verifies and updates demographic and insurance information to the medical record.

• Collects payments and enters charges into computer system.

• Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.

• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.

• Proficiency with medical office technology systems.

• Maintains work area and reception area in neat and orderly manner.

• Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.

• Attends educational and staff meetings as scheduled.

• Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.

• Must be able to support the clinic efficiency and cohesion.

**Methodist Medical Group** is the North Texas physician organization affiliated with Methodist Health System. Established to meet the healthcare needs of North Texas communities, our fast-growing network of providers includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. Methodist Medical Group employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

+ A Best Place to Work 15 years straight by the _Dallas Business Journal_

+ 150 Great Places to Work in Healthcare nine years in a row by _Becker’s Hospital Review_

+ Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers

+ One of three 2019 Top Healthcare Diversity Organizations in the U.S.

+ Military Friendly Employer, Silver Designation

Our Care Commitments

+ Take Care of Patients

+ Take Care of Each Other

+ Take Care of Ourselves

+ Take Care of Methodist

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.

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