Personal Banker/Universal

Webster Five Cents Savings Bank • Worcester, MA 01601

Posted 1 month ago

Job Description

Job Description

POSITION SUMMARY: Takes initiative to assist customers with all types of customer inquiries. Explores customer?s needs and recommends Bank solutions to expand and retain retail and business relationships. Ensures every transaction is completed in accordance with Bank policy and regulatory requirements. Is a positive example for others to emulate by following Bank?s defined Service Standards

REQUIREMENTS: Excellent communication, sales and customer service skills. Basic math skills and the ability to use basic banking/office equipment. Strong computer skills, including Word, Excel, Outlook and banking software programs. Can be counted on to use good judgement, is a self-starter, displays an enthusiastic spirit. Travel may be required between branch locations.

MINIMUM EDUCATION: High School Degree or equivalent, Associate?s Degree preferred.

MINIMUM PRIOR EXPERIENCE: 1- 3 years related banking or retail experience required.

We offer:

Competitive compensation & an annual Bank-wide Incentive Bonus ? We succeed together!


Medical, Dental, and Vision Insurance with no waiting period

Generous Time Away to re-energize ~ including vacation, sick, personal, and holidays

Retirement Plan: 401(k) with a bank match & an additional 3% bank contribution

Our employees experience:

Learning & Development Opportunities

Tuition reimbursement for degree programs

Free enrollment in on-line courses by The Center for Financial Training ~ education for the banking industry

On-going enrichment seminars for professional development and lifestyle balance

Leadership development opportunities

Recognition Awards

Celebrations of contributions from Peer to Peer Recognition to milestones for Years of Service

Community Involvement

Commitment to give back to the community through volunteering on local charities and community groups

Paid time off to volunteer for events such as Dollars for Scholars and Day of Caring

Opportunities to get involved in Bank Committees such as Pride in Five, Fitness Five and the Social Committee

Wellness Initiatives

Free membership in Allone Health ? an Employee Assistance Program

On-site flu shot clinics, well-being programs and fun fitness challenges

& Even More Perks

Business Casual Dress

Fun Days Dress Code ~ Halloween, Ugly Sweater Holiday Dress Day, Patriots Pride Day

Discounted movie tickets & Six Flag tickets & BJ?s Wholesale Club membership

Free coffee & tea

Free parking

To apply for this position please visit:

Company Description

Join our team.

Be part of a team that's different and better. Whether you are looking to start a career in banking or to grow to the next level, Webster Five is the forward-thinking place to be. We are a bank that not only puts our customers first, we put our employees first. We understand that each individual is different, which is why we work with each employee to understand their specific goals and give them the opportunities to reach their full potential. We also support our employees with a comprehensive benefit package, ongoing training and special perks like tuition reimbursement and free bank products or services.What's more, Webster Five has been serving our local community for more than 140 years. As an employee, you can expect to be part of an amazing organization that is passionate about going above and beyond to help improve the lives of people in our community; whether by providing a full range of financial solutions or donating time and participating in a variety of bank-sponsored community programs.If you want to be part of a well-established team and a one-of-a-kind culture that puts our employees and customers at the center, then you should get to know us and experience for yourself why working at Webster Five is different, and better.

Webster Five Cents Savings Bank is an EEO/AA/VET/Disability Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, national origin, disability or veteran status.


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