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Job Summary: You will work in a customer support environment with an emphasis on responsiveness and high levels of customer satisfaction. You will be providing support for the Autotask software suite over the phone and in electronic communications. You will be responsible to answer system questions, and troubleshoot to resolve or properly escalate all incoming support incidents. You will be expected to deliver the highest level of service in the industry.
*Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as assigned to meet the ongoing needs of the organization.
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