Program Manager

JPMorgan Chase

Plano, TX 75026

Posted 1 month ago

Job Description

**Position Description**

This position is on the Commercial Banking (CB) Learning team and provides project management support for CB Treasury Training. In this role you will find yourself working closely with CB Treasury Services (TS) Product partners and cross line of business partners.


+ Support the management of the entire project lifecycle for designated training initiatives

+ Define purpose, roles, tasks, milestones, and deliverables; manage overall project planning

+ Communicate with senior management regarding project progress and decisions; develop effective PowerPoint presentations and project update materials suitable for senior executives

+ Monitor projects on an ongoing basis; evaluate progress, develop issue resolution processes and take appropriate steps for escalation if needed

+ Lead post-implementation review by evaluating project results

+ Identify and recommend best practices and enhancements to be included in standards and procedures for project

+ management

+ Provide analytical support to the CB Learning team related to survey results, training audience, attendance and program metrics

+ Handles all beginning to end logistics for virtual and in-person program events


+ Experience with project management

+ Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion

+ Liaise with project stakeholders on an ongoing basis; ability to lead and influence project teams

+ Proven ability as a self-starter, detail-oriented, well organized, strong decision-making skills and able to multi-task effectively

+ Excellent written and verbal communication skills

+ Strong PowerPoint (including PitchPro) skills to develop presentations for all levels of management

+ Ability to interpret and analyze data including use of Excel pivot tables and VLOOKUPs

+ Strong SharePoint development and maintenance skills

+ Experience planning both virtual and in-person training programs

**Preferred Skills & Experience**

+ Bachelor's Degree preferred

+ Prior experience working with Commercial Banking sub LOBs and front office sales functions and/or cross function support areas a plus

+ Understanding of Payments products and functionality a plus

+ Experience in training and/or readiness activities

+ SharePoint site ownership experience a plus

+ Experience with virtual meeting platforms such as Zoom and Adobe Connect

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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