Project Leader

QuEST Global

Phoenix, AZ 85067

Posted 1 month ago

Job Description



Project Leader

**Job Description:**

**Who is QuEST?**

Our goal is to become the most recognized and trusted global engineering partner for our customers—Fortune 500 companies in the Aerospace, Medical Devices, Oil & Gas, Power, and Transportation industries. We know we can find solutions to their most important technical and business challenges they encounter. We aren’t consultants. We help them make their products the most competitive in the world and that’s how we’ve grown to over 11,000 problem solvers from 50 centers around the world. We aspire to be a 100-year company, which doesn’t mean staid and boring, but rather, we evolve and adapt to create the frontier of the engineering services industry.

**Our Culture**

We just crossed the 25-year mark, and despite remarkable growth, we have maintained a culture of empowerment at all levels—what we call intrapreneurial. You will be part of the decision making to drive continuous improvements so we can stay happy and healthy as a business in a challenging industry. Not everyone is a great fit. We will throw you into the deep end (with lots of support), but if you want to swim, you have much opportunity. We’re not a place where laziness, ego, or rigid thinking fit in, and that’s intentional. You can do more at this company than you can in twice the time anywhere else. We accelerate success; you control the throttle and hold the yoke.

**The Team**

The Phoenix leadership team is an organization consisting of a diverse group of leaders that provide significant management services for our customer. The leaders have a wide range of backgrounds including supply chain management, product development, sales and project management. Our mission is to broaden the organization by promoting innovative supply chain management skills and techniques while providing exquisite service to our customer. Our project scopes include a wide range of supply chain services, including ensuring on-time delivery and quality, enabling strategic sourcing and procurement.

**The Rol** **e**

The successful candidate will own and balance customer satisfaction, employee engagement, and QuEST business needs for a team of 7-12 individuals. You will be able to exercise your talents with leading and motivating this diverse work group to hit quarterly and annual Key Performance Indicators (KPIs). You will build positive relationships with key customers and internal stakeholders. You will have the opportunity to work with the rest of the leadership team to develop innovative solutions for customers and team members. We will establish a culture of ‘success by design’, rather than a ‘heroics’ approach.

**Job Functions**

In this role, you will:

+ Own and be responsible for the customer satisfaction, employee engagement, and QuEST business metrics for a diverse team of 7-12 individuals.

+ Control and influence the culture of your team by leading by example with our company Core Values and displaying a “Founder’s Mentality” Actively own, track, and drive accurate workload forecasting and project resource assignments to ensure optimum efficiency of the team.

+ Ensure employee deliverable completion, while adhering to project schedule and quality requirements

+ Build relationships with internal QuEST departments, as well as external customers

+ Leverage your ability to generate and maintain the confidence of current and new customers.

+ Build the capability of your team through a formalized and tracked training plan for each team member

+ Assist with interviewing and onboarding of new team members

+ Construct and own a team succession plan and business continuity plan for sustainable success

+ Set yearly goals for team members and hold quarterly performance reviews on progress

+ Facilitate training for team knowledge gap closures

+ Generate and facilitate employee engagement initiatives for your team.

+ Host recurring meetings with team members to flow down information and drive goal completion

+ Actively seek out new work opportunities to enable team growth

+ Support larger business initiatives and delivery growth strategies

+ Ensure compliance to QuEST policies and procedures for your team.

+ Execute part time on a statement of work (SOW) Work with the other leadership team to look for opportunities for improvement across the program.

+ Have an understanding of the health status and associated risks of all projects worked by your team.

+ Escalate issues as needed.


We’re excited to talk to you if you have:

+ 1-2+ years of exposure with leading, mentoring, coaching, supervising (required, preferably in a corporate environment)

+ 1-2+ years of experience in a technical or business field interacting with customers (required, preferably in a service industry)

+ Experience in Operations preferred but not required

+ Excellent interpersonal and communication skills (required)

+ Proficiency with Microsoft Office software (required)

+ Knowledge of ACE operating tools (desired, but not required)

+ A demonstrated ability to form and maintain strong customer relationships (required)

+ Robust and refined organizational and time management skills to ensure project success across multiple customers and Statements of Work (required)

+ Strong business acumen, including managing financials, assessing risks, and being flexible to adapt to inevitable project changes (preferred)

+ A willingness and desire to learn and focus on continued personal career growth (required)

+ An ability to work well across borders in a global company, and in a fast paced, team oriented environment (required)

+ A process oriented mindset with a desire to improve the way we do things (required)

+ A familiarity with the aerospace industry (desired, but not required)

+ An interest in people and enjoy dynamic teams with diverse experiences. We have fun together!

**Personal Work Attributes**

+ Superior communication (verbal and written) and interpersonal skills

+ Excellent business management and developmental skills

+ Financial management skills

+ Team/management skills and organizational skills

+ Ability to resolve conflicting situations

+ Computer or technical knowledge

+ Effective problem-solving skills

+ An understanding of QuEST’s business goals and objectives

**Physical Requirements & Work Environment:**

+ Mostly office Environment, Occasional Shop Floor involvement

+ Substantial amounts of telephone and computer work.

+ Heavily Regulated Industries with strict adherence to procedures.

+ Flexibility to meet business deadlines by staying late or arriving early.

+ Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9 AM to 4 PM

+ Ability to use personal transportation to visit customer locations.

+ Due to the nature of the work, all candidates must be a U.S. Citizen.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Travel** : 15-25% travel possible

**Location: Phoenix, AZ**

**Auto req ID:**


**Job Type:**

Full Time-Regular

**Assignment Country:**

United States

**Total Years of Exp:**

1 - 5

**Education Type:**

B.E/B.Tech/BS-Engineering and Management

**Assignment State:**


**Assignment Location:**


**Experience Level:**

Mid Level

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