Property Management Senior Operations Manager Job Overview POSITION SUMMARY: The Property Management Senior Operations Manager is responsible to oversee and manage the business functions of the organizations portfolio, and to oversee the business functions of the property management division. In addition, the individual is responsible for achieving superior operational results and financial performance, while assuring proper support and liaisonship to the property management team and all other departments. The role will operate an effective and efficient operation which will assure the highest profit to the company, increase cash flow and sales to the stores, and assure the most effective property management business solutions, while supporting the organization's Mission, Vision, and Values initiative. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the business and financial functions of all properties Lead and/or assist, develop and oversee department initiatives Manage and support the operational effectiveness of the property management staff; assure proper property coordination and support of the property management division Provide decision making partnerships with the property management team for field effectiveness, collaboration, and analysis, while able to provide property management field support as necessary Manage and oversee the yearly budget process including R&M, Capital, Utilities budgets for all properties, while working with the property management, corporate facilities, and finance/accounting teams to assure fiscal responsibility and timely execution Track, assess conditions and manage all assets/equipment for yearly, and 5 year capital plan Assure all leases are adhered to, tracked, and administered Negotiate contracts relating to the properties, and assure all contractual obligations and field services are provided to the property management team, and service providers (internal or external) are optimally performing Perform analysis and related reports to determine initiatives, projects or due diligence Performs analysis on work orders, time management, Invoicing, new process, or other concerns, while producing reports for evaluation Work with the property management accounting team to assure all financials are managed, timely, and providing accurate accounts of the business Manage and oversee CAM, delinquencies, and lease obligations while providing reports for Finance/Accounting Work with Energy Manager to manage energy reduction initiatives, utilities, sustainable practices, and EMS systems Assist property managers to manage tenants, lease(tenant) agreements, and assist with filling vacancies Manage, oversee and utilize all department technologies including CMMS system, IWMS system, EMS systems, mobile technologies, time management systems, or other as required, and assures all team members have the proper technology and tools to perform Ensure all employees are operating safely and have correct equipment Lead the effort to integrate new technologies into the business and property management division Assist property management team to assure buildings are compliant, to code, and assist with municipality issues/requirements, attend public hearings/meetings relevant to OSJL property Ensure all field employees have proper vehicles, and ensure they are maintained Manage and perform all required personnel issues, personnel reviews, interviews for new positions Work closely with other departments- Operations, Real Estate, Finance/Accounting, Loss Prevention, Construction, Leasing, Legal or others Manage the invoicing and bid and quote processes from start to finish Assist and coordinate budgets in conjunction with assigned property manager at potential (pre-purchase) new site locations Work with insurance carrier for site inspections, and assist Risk Department with claims Requirements EDUCATION & EXPERIENCE REQUIREMENTS: 10 years of professional experience in Property Management and Business related positions Bachelors Degree Good computer skills, with ability to perform computer functions on the road Reliable transportation and a good driving record ATTRIBUTES: Leadership: A go-to source of knowledge, strategy and a results driven individual Communicator: You possess strong communication skills and enjoy working with customers, tenants, and other internal partners Team Oriented: Ability to join a team oriented group of individuals, partnering with each other to succeed and make crucial daily decisions Self-motivated: You can work with minimal supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. Passionate: You must be a driven individual, passionate about collaboration, detail and ensuring our properties and customers are successful WORK ENVIRONMENT: Working primarily in the corporate office, with 25% of the time required on the road Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.