QA Manager - Business Services

Ringcentral, Inc. • Belmont, CA 94002

Posted 2 weeks ago

Job Description

QA Manager - Business Services

Job Type: Full-time

Location: Belmont, CA

Department: Business Services

The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!

We're not a phone company; we're a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

Job Summary:

RingCentral is looking for a QA Manager to join our dynamic Business Services team to help build and extend our integrations testing stack.

Reporting to the Systems Integrations Director, the QA Manager will be working with heterogeneous frameworks and systems to test and drive SDLC adherence on:

* Data integration across multiple SaaS platforms.

* Data transfers across multiple Database and BigData platforms.

* API's built to allow internal and external systems to access data on a secure framework.

* User applications built to standardize data access requests, etc.

Responsibilities:

* Building up and leading the Business Services QA Team to the success of critical initiatives

* Defining the scope of testing within the context of each release / delivery

* Deploying and managing resources for testing

* Applying the appropriate test measurements and metrics in the projects and deliveries as well as the Testing Team

* Planning, deploying and managing the testing effort for any given engagement.

The QA Manager must understand how testing fits into the organizational structure, in other words, clearly define its role within the organization.

Qualifications:

* BS or MS IT or equivalent experience.

* 10+ years of experience in technical quality assurance (software development is a plus).

* Excellent Oral & Written communication skills.

* Ability to work on more than one product delivery cycle at a time.

* Ability to develop test design specifications, test plans and Schedules.

* Experience in setting up the Automation Frameworks (Selenium experience highly desirable).

* Strong Understanding of SOAP/REST and demonstrated experience with web services APIs testing/automation.

* Ability to establish & maintain relationships with individuals at all levels of the organization.

* Experience implementing Automation Scripts using Java, Java Scripts.

* Experience with test management (including: planning, authoring, execution and reporting).

* Clear understanding of the product development cycle, technical requirements.

* Knowledge of Continuous Improvement / DevOps principles

* Most have Knowledge on Sales Force, NetSuite, Workday, Oracle and Integrations platforms (or equivalent systems).

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.

RingCentral is an EEO/AA employer.

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