Quality Surge Team Manager

Arconic • Cleveland, OH 44114

Posted 2 weeks ago

Job Description

Job Description *Will consider other US Arconic locations*

Are you an empowered Leader Partner with the drive to transform ideas into sustainable value? Arconic is seeking individuals who have a demonstrated ability to achieve results in a manufacturing environment, as well as the passion to put that experience to work to lead activities and support plant/location team to achieve manufacturing excellence. Our organization is dedicated to rapid, profitable growth through continuous capital investment, operational excellence and career development. Arconic is a company that promotes and develops from within with worldwide opportunities. If you are an energetic professional that wants to be a part of a dynamic team we encourage you to apply.

Join Arconic and join a network of people who are passionate about industry-changing technology that advances the world. You'll have the opportunity to work with leading global companies that operate in world-changing industriessuch as aerospace, automotive, building and construction, defense and commercial transportation. It's not just a job. It's a career and a path to the future. You'll be part of a diverse culture of learning, teaching and mentorship. Arconic is fully committed to developing people: providing employees with the resources, and learning and development opportunities they need to excel and build a career.

Arconic (NYSE: ARNC) is a $13 billion global leader in lightweight metals engineering and manufacturing. Arconic's innovative, multi-material products, which include aluminum, titanium, and nickel, are used worldwide in aerospace, automotive, commercial transportation, packaging, building and construction, oil and gas, defense, consumer electronics, and industrial applications. Arconic is a global company operating in 19 countries. Based upon the country where the point of sale occurred, the US and Europe generated 63% and 26%, respectively, of Arconic's sales in 2016. In addition, Arconic has operations in Brazil, Canada, China, Japan, and Russia, among others. In November 2016, Arconic was launched as a standalone company after separating from Alcoa Corporation. Arconic operates three reportable segments: Engineered Products & Solutions ($5.9bn revenues in 2017), Global Rolled Products ("GRP"; $5bn), and Transportation and Construction Solutions ($2bn).

Arconic is seeking a Quality Surge Team Manager to implement Quality strategies that drive bottom-line improvements in manufacturing operations and related support centers. Our organization is dedicated to rapid, profitable growth through continuous capital investment, operational excellence and career development. Arconic is a company that promotes and develops from within with worldwide opportunities. Arconic is seeking a Quality Surge Team Manager to implement Quality strategies that drive bottom-line improvements in manufacturing operations and related support centers. Our organization is dedicated to rapid, profitable growth through continuous capital investment, operational excellence and career development. Arconic is a company that promotes and develops from within with worldwide opportunities.

The Quality Surge Team Manager is responsible for assisting in planning and implementing Quality Systems strategy including complaint handling and analysis, documentation, training, organizational planning, implementation of technology, and developing and implementing tactical plans to meet Company and Corporate objectives. This individual assists in implementing policies to ensure compliance with applicable Customer Requirements and Industry Standards / Specifications. Plans, coordinates, and directs Quality Systems and Customer Programs to ensure products and processes are consistent with established standards by performing the following duties personally or through collaboration with others within the organization.

Initially, the Quality Surge Team Manager will lead a team of Quality professionals to drive quick Quality improvements in targeted Arconic operations. The Quality Surge Team Manager will be placed in an intensive management training program to learn and then apply Arconic's Quality system before assuming a full-time Quality leadership role in an Arconic business.

Essential Functions & Key Responsibilities:

Under the direction of the VP Global Quality Assurance, this role is responsible for customer-plant liaison, implementation and improvement of statistical methods, quality cost analysis, specification and procedure development, and conduct of plant quality audits.

* Strategic Management of the Quality functions for manufacturing operations.

* Developing overall Product Quality Plan and implement policies, procedures, and processes to improve operational practices, create customer satisfaction and reduce cost.

* Ensuring that systems & processes are in place with both internal and external suppliers to ensure product quality.

* Working with management, production, and marketing staff to determine quality requirements for new and existing products.

* Perform liaison between manufacturing plants and customers relative to customer specifications, customer quality requirements, and customer problems.

* Review customer complaints, analyze returns, and make recommendations for corrective action.

* Assist plants in implementation of statistical methods and quality improvement programs.

* Developing a team of highly motivated quality professionals to drive industry best in class.

* Managing certification & accreditation processes.

* Ensuring compliance with customer specifications and government regulations/FAA/CAA/ EASA/DOD/DOT.

* Establishing procedures to verify new/changing products meet customer and internal requirements before manufacturing start-up.

* Ensuring long-term sustainability and improvement of the Quality Management Systems.

* Leading Change Management Process to ensure continuous improvements while ensuring total internal and external customer satisfaction.

* Timeline driven, passionate, is respected, has credibility.

* Ability to integrate resources together from inside and outside the company.

* Proven track record leading a complex quality operation.

* Leadership of a world class quality functions.

* Experience working across global borders.

* Knowledge and experience in implementing Quality Management Programs.

* Experience in successfully implementing large scale/systemic change efforts across a diverse organization.

* Ensure that all work activities are performed in accordance with established safety and environmental standards.

* Understanding of financial and non-financial metrics data necessary to achieve high quality performance.

* Remain flexible with daily activities in order to handle emergency issues as they arrive.

* Travel as necessary and on short notice to customers and suppliers to resolve problems.

* Diverse leadership experience in areas of Engineering, Planning, Financial, Manufacturing or Technical areas.

* Demonstrated ability to interact effectively with and influence the decision making of Senior Management.

* Track record for growing and developing people and teams.

Essential Knowledge, Skills & Abilities:

* Leadership and Initiative Job requires a willingness to lead, take charge, and offer opinions and direction.

* Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production meth

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