Repair Technician in a Retail Sales / Customer Service environment

Batteries Plus Bulbs

Henrico, VA 23273

Posted 2 weeks ago

Job Description

Repair Technician in a Retail Sales / Customer Service environment

+ Jobs

+ Login

+ Henrico, VA, USA

+ $15 + Bonuses

+ Hourly

+ Full Time

• 401(k) Retirement Plan • Dental, Life, and Disability Insurance • Paid Time Off • Paid Holidays • Training and Development • Bonus plans • Employee Discount

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Tired of Being just another employee?

We are an independently owned and operated franchise where all employees have access to upper management and the owner of the company at all times. We know all employees by name, care about your thoughts, opinions, ideas, input to company success, as well as your overall wellbeing as a person.

Have scheduling restrictions?

School, Kids, Responsible for the care and transport of another to doctors etc? We are able to work around many restrictions, and welcome the opportunity to see what we could do for you.

Get paid for the effort you put in!

Comprehensive monthly bonus plans with no limits other than those you put on yourself.

Come join our team... Hiring Bonuses may be available.

We are looking Associates who can perform the roles of Retail Sales, Customer Service, Device Repair Technician in a fast-paced retail environment

The Retail Sales / Customer Service / Device Repair Associate enjoys flexible work schedules, competitive wage, monthly performance-based bonuses, and more in a customer service-oriented organization.

Come join our fast-paced, exciting work environment with real opportunity for growth! Repair Devices, sell batteries, light bulbs, repair services, and accessory items to retail and commercial customers. Provide customers with solutions, device repairs, perform battery tests and installations, and contribute to the overall success of the store. Must be able to lift 50 + lbs. and possess a reliable means of transportation. We provide flexible hours to accommodate a multitude of schedules. We are currently growing our Retail Sales / Customer Service / Device Repair team and looking for individuals who wish to develop a strong career path and assist customers in a courteous, professional, and helpful manner. This is a great opportunity to grow within our leading-edge business!!

(Batteries Plus Bulbs welcomes college students, parents, retirees to come in and interview, let us see if we can work around those schedules)

Customer Service / Retail Sales Associate / Device Repai r

+ Demonstrate a customer first mentality

+ Greet customers promptly, determine needs and answer questions

+ Suggest sales add-ons; participate in service work, retail sales, customer service, and commercial sales activities to achieve sales goals.

+ Ask questions to identify potential commercial customers

+ Operate computer/cash register to complete a multitude of tasks

+ Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner

+ Function as a team player

+ Maintain the facility, inventory, property, and customer service levels to management standards

+ Develop and maintain knowledge of products and services

+ Adhere to safety standards

+ Engage as a "can-do" retail sales / customer service team member. Proactively follow through on commitments and/or tasks needing to be performed

+ Install batteries, perform tests, device repair, and tech work

+ Perform repairs on devices such as Smart phones, and tablets

Customer Service / Retail Sales Associate / Device Repair - Merchandising / Inventory

+ Rotate and stock inventory

+ Load, unload, and deliver or arrange delivery of products

+ Organize daily recovery of displays to achieve full store appearance in Retail Sales / Customer Service areas

+ Maintain retail shelf label pricing

+ Build displays, setting up & taking down shelves and fixtures

+ Prepare store for daily opening and closing

Customer Service / Retail Sales / Device Repair Associate Qualifications :

+ H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience. Prior retail experience desired but not required

+ Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems

+ Good listening and verbal communication skills with a customer focus

+ Must possess and use organizational and analytical problem-solving skills

+ Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects while still maintaining excellent retail sales / customer service

+ Ability to calculate simple math, percent's, ratios, and algebraic expressions and read gauges

+ Demonstrated technical aptitude and or technical experience desired

+ Valid driver's license and clean driving record preferred. Required for driving positions

+ Ability to see and work with small parts within electronic devices

At Batteries Plus, you are part of a small entrepreneurial Retail sales / Customer service team in a growing business.

Compensation & Benefits:

Batteries Plus Bulbs offers a Competitive Base Hourly Pay + a Performance based Monthly Bonus program.

Our benefits for Retail Sales / Customer Service / Device Repair technician positions vary based on length of employment, but include the following:

+ 401(k) Retirement Plan

+ Dental, Life, and Disability Insurance

+ Paid Time Off

+ Paid Holidays

+ Training and Development

+ Monthly Bonus plans

+ Annual Bonus plan

+ Employee Discount

Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace.

Batteries Plus Bulbs is the nation's first, largest and fastest growing battery and light bulb franchise of its kind, offering a comprehensive selection of batteries, light bulbs, related products and services that meet the growing demands of retail consumers and businesses alike. With almost 560 locations in 46 states and Puerto Rico, and access to over 45,000 unique battery and light bulb products, Batteries Plus Bulbs has become the single source supplier for all battery and light bulb power needs. In 2010 Batteries Plus was named on the Inc 5000 list of Americas fastest-growing private companies. Step up your career and join with a proven leader.

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