OVERVIEW: Assist in the daily operations of the Seattle Art Museum Shops; provide excellent customer service to visitors on the sales floor.
SAM is dedicated to racial equity and strives for employees, volunteers, and interns who are passionate, qualified, and offer diverse perspectives. SAM prioritizes racial equity in the workplace because we know that people of color are the most impacted when it comes to inequities. We are particularly interested in engaging with historically under-represented groups in the museum field as we strive to be inclusive and equitable. SAM is responsive to cultural communities and experiences, and our strategic plan goals address the role art plays in empowering social justice and structural change to promote equity in our society.
FLSA STATUS: Non-Exempt
REPORTS TO: Assistant Manager for Retail Operations
COMPENSATION: $20.44 hourly
+ Assist customers in SAM Shop and SAM Gallery (as requested).
+ Be able to perform select operations of SAM Gallery – including, but not limited to: art sales, handling original works of art, hanging art, filing and database related tasks, communicating with artists and clients of SAM Gallery.
+ Utilize excellent customer service and retail skills to proactively assist store customers in a pleasant and positive manner.
+ Work on Sales Floors of SAM Shop and SAM Shop SPEX. Train to be called to work on SAM Shop AAM in addition, possible Admissions components included in this training.
+ Restock SAM Shop sales floor merchandise and supply areas, clean and arrange displays as instructed.
+ Maintain a thorough knowledge of inventory, the Museum, membership and shop policies to aid customers with purchasing needs.
+ Regularly review Shop and Gallery team lists, posted schedules, calendars and event notifications.
+ Open and close shop registers – daily cash counting and safe access.
+ Unpack shipments as they arrive and arrange products in SAM Shop stockroom as instructed.
+ Assist Managers, Lead Sales Associate and Buyer with daily duties and special projects.
+ Assist with tagging and flow of merchandise as needed.
+ Assist with the annual physical inventory.
+ Perform other duties as assigned.
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
+ High school diploma or equivalent experience.
+ Previous experience in retail sales.
+ Excellent oral and written communication skills; ability to communicate effectively and to project a professional image when giving and taking information in writing, in person, and over the phone.
+ Ability to use a variety of different cash registers.
+ Demonstrated proficiency and accuracy using MS Office products, including Word, Excel, Access, Outlook, and other software programs.
+ Organizational ability with attention to detail.
+ Ability to take initiative and prioritize tasks; good time-management, problem-prevention, and problem-solving skills.
+ Ability to work independently and as part of a team; ability to motivate self.
+ Ability to learn and adapt quickly in a constantly changing environment.
+ Ability to work accurately with close attention to detail and maintain confidentiality of sensitive information.
+ Ability to work with donors, members, the public, and co-workers professionally and tactfully, to adhere to Museum policies and to support management decisions in a positive, professional manner.
Exposure : Work areas are primarily inside, in a climate-controlled environment with light background noise.
PHYSICAL ACTIVITIES REQUIRED FOR ESSENTIAL FUNCTIONS:
Stationary Work: Approximately 90% of time is spent standing or moving around the work area Balance of time (approximately 10%) is spent stationary while working at a desk.
Communication: Clear and effective communication with volunteers, donors, members, the public, and co-workers is necessary.
Moving: The ability to move up to twenty pounds on occasion is necessary for moving files, equipment, and supplies. Must be able to regularly position self to access files.
Office Work: Ability to effectively and regularly operate a cash register, computer, keyboard, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.
Centering equity, diversity, and inclusion as an organization, and as individuals, Seattle Art Museum (SAM) is committed to ensuring that all employees and volunteers enjoy a respectful, inclusive, and welcoming workplace. SAM is proud to be an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, age, disability, honorably discharged veteran or military status, or any other protected class.
Please contact the Human Resources Department at (206) 654-3188 or HR@seattleartmuseum.org for additional information or to request reasonable accommodations for the application or interview process.
Offers of employment are contingent upon successful completion of a criminal background check and proof that the applicant is fully vaccinated against COVID-19 or qualifies for a testing exemption or accommodation.
TO APPLY: Please visit https://seattleartmuseum.applytojob.com/apply to submit SAM employment application, cover letter and resume.
Deadline: Open Until Filled
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