West Creek 8 (12080), United States of America, Richmond, Virginia
Risk Issues & Event Manager
The Risk Manager will have the opportunity to apply risk management and analytical skills to some of our highest profile Risk Management initiatives, including implementing solutions to ensure Card's continued stability and success. The Risk Manager will play a key role in the ongoing management of our Enterprise Event and Issue Standard, including application of our data quality management, evaluation and challenge methodology by the first and second lines. This role is also responsible for contributing to the development of strategic enhancements to other event and issue management processes. The ideal candidate will be a highly motivated risk professional with excellent analytical, process improvement, and communication skills. The Risk Manager will have exposure across lines of business and the opportunity to work with leadership to create and implement innovative solutions to identify and mitigate potential risks to Card.
+ Serve as interdepartmental liaison, interfacing with lines of business, including other Business Risk Offices, providing consult and knowledge sharing to ensure consistent understanding, implementation and application of the Event & Issue Management standard methodologies
+ Gather data and reporting; perform initial analysis or potentially evaluate data provided by other team analysts
+ Collaborate internally and with our risk community (e.g. risk managers, risk leads, IRM groups, business risk offices, front line process owners) to mature our risk event practice methodologies and advance learning
+ Develop practical solutions to improve risk event management processes using data and technology Collaborate effectively across multiple stakeholders and organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, etc.
+ Strong analytical, strategic, and interpersonal skills are a must for the role.
+ Strategy and presentations that aid in the design, development, refinement, and usage of risk management functions, practices, and activities
+ Participate in and execute other special projects for the team on a periodic basis.
+ Experiences with Artificial Intelligence and Machine Learning applicable to event strategies
+ At least 3 years of experience in event & issue management and control management
+ At least 2 years of change management experience in process improvement and transformation
+ At least 3 years of experience in process management leading cross functional projects and programs in Risk
+ At least 3 years of experience with Governance, Risk, and Compliance software tools
+ Bachelors Degree or Masters Degree
+ 5+ years of experience in responding to and interacting with internal audit or regulatory agencies
+ 5+ years of experience in process management leading cross functional projects and programs in Risk
+ 5+ years of Project Management experience leading cross functional projects and programs in Risk
+ 3+ years of experience working in the financial services industry
+ Risk Management certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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