Sales Associate

Goodwill • Novato, CA 94945

Posted 1 day ago

Job Description

A Sales Associate provides good customer service in the stores. Should be able to promptly resolve customer complaints and ensure maximum customer satisfaction. To be successful as a sales associate, you should be up-to-date with the store’s day-to-day activities and maintain our store’s visual appearance in high standards.


RESPONSIBILITIES:

  • Is responsible for being aware of all policy, procedures and guidelines related to the effected completion of job requirements.
  • Participates in all training activities and assignments as directed.
  • Supports the team environment by actively participating is the effective merchandising of assigned areas.
  • Works to improve delivery of customer service in the store, making efforts to improve processes and practices that will continually enhance the shopping experience.
  • Assist in the visual presentation of the store as directed, including window displays, rack signing and sizing and accessorizing.
  • Responsible for accurately performing the all job functions of a retail cashier.
  • Performs Other duties as assigned

 

QUALIFICATION AND WORK EXPERIENCE: 

  • Retail and customer service experience preferred
  • Must be able to read and write English proficiently, or have enrolled in and are on track to successfully complete an approved ESL program.
  • Demonstrate math and or accounting skills
  • Must be familiar or gain familiarity with cashiering system.
  • Must be able to stand on hard surfaces for an extended period.
  • Ability to work in diverse public.

 

PHYSICAL REQUIREMENTS:

  • Must be able to lift at minimum 35 lbs.
  • Must be able to stand on hard surfaces for an extended period.

KNOWLEDGE, SKILLS & ABILITIES: 

  • Ability to communicate clearly, both orally and written
  • Ability to maintain highest levels of confidentiality
  • Excellent in-person, phone, and electronic-based interpersonal skills
  • Ability to work cooperatively with diverse groups of individuals from a variety of educational, social and economic backgrounds




ABOUT THE ORGANIZATION


As one of the most established and successful social enterprises in the country, Goodwill Industries of San Francisco, San Mateo, and Marin Counties, Inc. leads the field through innovation, continuous improvement, and a commitment to those we serve. The businesses we grow and operate (e.g. retail stores, E-commerce, specialty boutiques, value stores, and salvage businesses) fund local job placement and employment training opportunities that give people a second chance to build a sustainable livelihood.


Although we are in our 100th year of service, we approach our work like an innovative start-up with unlimited potential. We seek bright, resilient and caring strategic thinkers to join us as we greet a new century of innovation, achievement, and social and environmental responsibility.


Job Details

Location:  936 7th St B, Novato, CA 94945

Employment Type:   Full-Time

Compensation:  $15.5   hourly

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    Sales Associate

    Goodwill • Novato, CA 94945



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