Salesforce Technical Lead


Waukegan, IL 60079

Posted 1 month ago

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

Our location in Lake County, IL, currently has an opportunity for a Technical Lead. The Technical Lead is part of the Commercial Delivery Solutions (CDS) organization within Abbott’s Business and Technology Services division. CDS is responsible for the planning, delivery, implementation, and ongoing support for Abbott IT Commercial applications. This role will focus primarily on delivery of commercial solutions for Abbott’s global Nutrition business.


+ Create and review functional and non-functional technical requirements to ensure the system accurately meets the defined expectations of the business.

+ Participate in technical design for solutions delivered on the Salesforce platform, collaborating with architects, third-party developers, and business/product owners as appropriate.

+ Work with architects, developers, scrum master and business team to develop and review estimates for the technical solution, using both agile and waterfall techniques.

+ Provide development for proof of concepts, new features, enhancements, and bug fixes from inception through production release and ongoing support.

+ Provide expertise and applied knowledge on technical aspects of

+ Ensure solutions address scalability, security, availability, and maintainability needs.

+ Learn new technologies and promote the adoption of frameworks that deliver customer value.

+ Develop proof-of-concept prototypes to prove out technology design aspects

+ Evaluate application security risks, and ensure efficient and effective risk/compliance management practices by adhering to Abbott policies, standards, and processes.

+ Ensure testing and documentation are created or updated in accordance with Abbott SLC standards.

+ Effectively communicate and maintain productive relationships with business users, peers, and fellow development/product team members, including infrastructure architects and engineers, business analysts, information security practitioners, project managers, and senior management.

+ Promote a continuous improvement culture and environment that encourages cooperation, open communication, teamwork and knowledge sharing.



+ Bachelors degree or equivalent experience in Information Technology, Computer Science, Computer engineering, Math, or a related discipline.

+ 5+ years of IT development/programming/coding professional work experience

+ 4+ years of full-time, hands-on Salesforce Service cloud platform development (with Field Service Lightning experience highly preferred)

+ Salesforce development technologies and tool sets – Process Builder, Schema Builder, VisualForce, Lightning components, Aura components,, Apex classes, S-Controls, APIs, SOQL, Triggers


+ Experience with mobile applications, particularly, the Pitcher Sales Enablement & Closed Loop Marketing solution (AppExchange product)

+ Certified Developer

+ Experience with web development technologies and tool sets – e.g., Reactive JavaScript, HTML, CSS, XML, JSON

+ Data loading and extraction using ETL tools such as Informatica

+ Identity and Access Management architecture and technologies – e.g., SAML, OAuth, .NET, C# services and front-end development – WCF, WPF, and Winforms

+ Experience with setup and maintenance of AWS secure agents

+ Experience with administration of Security Profiles & Roles, Sharing Settings, Public Groups, and User Administration

+ Experience with validated applications in Life Sciences industry

+ Experience with Agile methodologies and techniques: User Stories, test-driven development, behavior-driven development, continuous integration, testing, and delivery, automated testing

+ Expertise with JIRA, Confluence, and the rest of the Atlassian suite and using JIRA's Agile performance metrics to drive accountability and continuous improvement

+ Application Integration architecture, design, and development using common technologies and toolsets, e.g., SOAP and REST services

+ Full software life cycle management on the platform– administer, configure, develop, deploy/test, deploy/verify

+ Data architecture and databases – data model/schema definitions, SQL, Procedural SQL, Triggers

+ Strong organizational, analytical/problem solving, and interpersonal skills

+ Strong verbal/written communication skills

+ Demonstrate initiative, ability to manage tasks & decisions independently, and take ownership of responsibilities

+ Demonstrate critical thinking skills to evaluate and present alternatives that are consistent with business objectives and strategy


At Abbott, you can have a good job that can grow into a great career. We offer:

+ Training and career development, with onboarding programs for new employees and tuition assistance

+ Financial security through competitive compensation, incentives and retirement plans

+ Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

+ Paid time off

+ 401(k) retirement savings with a generous company match

+ The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email

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