As a Benefit Advisor you will have the rewarding opportunity to speak with Medicare eligible participants across the country to assist them in selecting insurance plans that meet their needs. You will spend approximately 90% of your day in phone conversations with participants exercising patience and knowledge with caring explanations to enroll them in healthcare insurance products.
This is a seasonal role that runs until the end of each year.
Use a consultative approach to listen, and assess the retirees insurance needs and appropriate eligibility
Conduct eligibility and needs analysis to determine suitable plan
Effectively, and empathetically communicate the costs and benefits of multiple insurance plans over the phone
Make plan recommendations based on participants individual needs and assist the participant with the decision making process
Work through scheduled, and inbound calls with patience and an emphasis on service, not call volume
Work as a team player in a diverse, professional call center environment
- Adhere to all legal regulations
Direct Link to application! http://n.rfer.us/TOWERSWATSONuRV540