Seasonal Flexible Service Associate

The Hertz Corporation

Lynbrook, NY 11563

Posted 1 month ago

Job Description

Lynbrook NY


Casual - Great for summer employment - Will Work approximately 29 hours a week. Branch hours are:


Monday through Friday 8:00 am - 5:00 PM, Saturdays - 9:00 AM - 12:00 PM Closed Sundays


Paid Weekly


The Seasonal Associate is an essential member of the Hertz Local Edition team. As a brand ambassador, the Seasonal Associate will gain marketable skills and learn about all aspects of management, customer service, and sale while facilitating the fastest, easiest, and most valued rental car experience for our Customers.


The key responsibilities and accountabilities for the incumbent are to:


+ Supporting achievement of location sales and margin goals


+ Ensuring positive customer experience, making Hertz #1 in car rental company experience


+ Achieving individual sales goals and customer service goals


+ Growing sales utilizing business-to-business sales tactics


+ Upholding company standards by ensuring cars are presentable to customers


+ Clean and service facilities/vehicles to ensure customer satisfaction


+ Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.


+ Ensure optimal operational efficiencies to provide customers the best rental car experience


+ Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience.


+ Assist customers with various post rental inquiries that involve the rental and billing process


Support delivery services business by delivering products between businesses and local customers within assigned geographic area


+ Load, transport, and deliver items to clients or businesses in a safe, timely manner.


+ Ensure items are delivered in proper condition.


+ Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.


+ Assist with loading and unloading items from vehicles.


+ Adhere to assigned routes and follow time schedules.


+ Abide by all transportation laws and maintaining a safe driving record.


+ Prepare reports and other documents relating to deliveries, as needed.


+ Must have a smartphone and the ability to navigate an application and use GPS mapping application


+ Must be able to lift up to 50 lbs.


Professional Experience:


+ Ability to work in a fast-paced environment with a variety of tasks.


+ Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.


+ Previous customer service.


+ Strong time management and organizational skills are required


+ Computer literate and detailed orientated.


+ Must have a valid driver's license, be 20 years of age, with an acceptable driving record


Knowledge:


+ Customer service resolution practices


+ Excellent communication techniques


+ Sales Management/Coaching ability


At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.


Individuals are encouraged to apply for positions because of the characteristics that make them unique.


Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.


EOE, including disability/veteran



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