Senior Associate IS Business System Analyst


Jacksonville, FL 32232

Posted 1 month ago

Job Description


If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

**Sr. Associate IS Business Systems Analyst (Remote)**


**What you will do**

Let’s do this. Let’s change the world. In this vital role the Business Systems Analyst acts as an intermediary between the business and the technical communities working with IS project teams and business clients to collect, clarify, and translate business and technical requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed. The Business Systems Analyst is an active thought partner and application visionary who shapes the technology demand among the business community. The Business Systems Analyst supports the accountable Service Owner with the generation and analysis of operational metrics and recommendations for improvements within the service. Activities include working with team members to update internal operating and process controls, tracking good operating adherence to procedures, ensure appropriate documentation is stored, on-time closure of audit commitments, ensure training requirements are completed and generating metrics.

**Job Responsibilities**

+ Provide project-level analysis producing required documentation (business requirements, functional requirements, scope matrix, agile stories, user interface, wireframes and use cases).

+ Serve as a liaison between business and technology to assist or gather business requirements needed for system modifications, enhancement, and implementations.

+ Create story maps and write user stories, functional specifications, and business rules.

+ Deliver functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping.

+ Creating and maintaining business process flow diagrams.

+ Schedule and facilitate Joint Application Development (JAD) sessions.

+ Translate high-level requirements into user stories and detailed requirements.

+ Assist with the development of test scripts to ensure successful user acceptance testing (UAT)

+ Coordinate QA and UAT.

+ Effectively communicate your insights and plans to cross-functional team members and management.

**Basic Qualifications**

Master’s degree


Bachelor’s degree and 2 years of related experience


Associate degree and 6 years of directly related experience


High School / GED and 8 years of directly related experience

**Preferred Qualifications**

+ Agile methodologies and principles

+ 3-5 years' experience in a similar role.

+ Strong interpersonal skills, including facilitation, collaboration, and negotiation.

+ Excellent verbal, written, and interpersonal skills with all levels of employees.

+ Strong teamwork, organization, and problem resolution skills.

+ Self-starter with a proven ability to deliver results with minimal assistance is a must


**Some of the vast rewards of working here**

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

+ Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

+ A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

+ Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

**Apply now**

**for a career that defies imagination**

Objects in your future are closer than they appear. Join us.


Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

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