Senior Delivery Analyst


Chicago, IL 60684

Posted 1 month ago

Job Description

**About Capgemini**

A global leader in

consulting, technology services and digital transformation, Capgemini is at the

forefront of innovation to address the entire breadth of clients’ opportunities

in the evolving world of cloud, digital and platforms. Building on its strong

50 year heritage and deep industry-specific expertise, Capgemini enables

organizations to realize their business ambitions through an array of services

from strategy to operations. Capgemini is driven by the conviction that the

business value of technology comes from and through people. It is a

multicultural company of over 200,000 team members in more than 40 countries.

The Group reported 2018 global revenues of EUR 13.2 billion.


is an Equal Opportunity Employer encouraging diversity in the workplace. All

qualified applicants will receive consideration for employment without regard

to race, national origin, gender identity/expression, age, religion,

disability, sexual orientation, genetics, veteran status, marital status or any

other characteristic protected by law.

This is a

general description of the Duties, Responsibilities and Qualifications required

for this position. Physical, mental, sensory or environmental demands may be

referenced in an attempt to communicate the manner in which this position

traditionally is performed. Whenever necessary to provide individuals with disabilities

an equal employment opportunity, Capgemini will consider reasonable

accommodations that might involve varying job requirements and/or changing the

way this job is performed, provided that such accommodations do not pose an

undue hardship.

Click the

following link for more information on your rights as an Applicant:

Job Description:

Capgemini America, Inc. has

multiple openings for the position of Senior Delivery Analyst based out of its

Chicago, IL U.S. headquarters. The employee may also work at various

unanticipated locations. S/he will perform the following duties: Manage

services delivered from a unit via Service Delivery Management to the client;

work in full life cycle of the software including requirement analysis, design,

POC's, and development; coordinate delivery of a portfolio of services to

Service Delivery managers/clients; ensure correct and appropriate charging of

the centers services to the account; support the Towers in deploying standards

within accounts; ensure contractual obligations are met; maintain disaster

recovery plans for clients, Life Safety documentation; conduct annual life

safety drills, work with disaster

recovery vendors, maintain and update vendor contacts; support sales pursuits

from a DR perspective; meet daily with project PMs to assist them with project

issues; oversee personnel staff; and deliver projects and products using the

appropriate agile project management methodology, learning & iterating


Basic qualifications:

This position requires a bachelor's

degree, or its foreign equivalent, in business administration, finance,

economics, computer science, computer applications, information technology, or

a closely related field plus at least 5 years of experience in the job offered,

as program manager, engagement manager, or related it position. In lieu of a

bachelor's degree, the employer deems that the suitable combination of

education, training or experience acceptable is 3 years of study towards U.S.

bachelor's degree in business administration, finance, economics, computer

science,computer applications, information technology, or closely related field

plus 3 years of it experience. The applicant must also have: any period of

experience overseeing service delivery operations including planning,

organizing, and, forecasting; any period of experience maintaining disaster

recovery plans; any period of experience performing business impact analysis;

any period of experience guiding team of resources; any period of experience

providing guidance to internal or external stakeholders; any period of

experience enhancing salesforce system and integration using tools, including

salesforce apex and visualforce; and any period of experience working in full

life cycle of the software, including requirement analysis, design, POC's, and


Candidates who are interested in this position

should apply by clicking the “APPLY NOW” button.

**Job:** _Shared Services_

**Organization:** _NA SHA SVC_

**Title:** _Senior Delivery Analyst_

**Location:** _IL-Chicago_

**Requisition ID:** _044604_

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