Arrives to work on time, neatly groomed and in a clean uniform for every shift
Demonstrates a positive attitude at all times, willing to help out where needed
Follows all Beef ‘O’ Brady’s safety, sanitation, and employee guidelines
Welcomes and greets guests to make them feel comfortable and well taken care of
Communicates and interacts well with families and kids
Follows Beef’s steps of service in exceeding the Guest’s experience
Learns the names and personally recognizes regulars
Knowledgeable of Beef’s menu to describe items and inform guests of feature items
Take food and beverage orders and enter orders in POS system
Deliver food and beverages in a timely manner
Monitor guest’s dining experience and ensure they are satisfied with food and service
Respond promptly and courteously to any requests
Possess basic math skills and money handling to make proper change and process credit card payments
Prepare final bill, present check, take payment, process credit card or make change
Thank guest for their visit and invite them to return
Smiles and interacts with all Guests at all tables, not just their own
Assists other team members in taking care of Guests, cleaning and maintaining tables, and running food
Performs side work at the start and end of each shift as required by service station assignment
Maintains a clean work area, dining room and bar during the shift
Follows all requirements for the responsible service of alcohol
Can complete requirements of job without constant supervision
Responsible for running side work such as washing glassware and rolling silverware during shift
Must be flexible in schedule requirements as hours may fluctuate due to sporting and community events
Works as a team to ensure guest satisfaction
Candidate Requirements:
Meet state and local age requirements for serving alcohol
Food Handler Certification (or other state approved program if required)
Be able to operate basic restaurant equipment: POS, soda machine, coffee/tea maker, etc
Previous server/bar experience preferred but not required
Must be able to stand and walk for extended periods of time
Must be able to lift and carry items up to 25 pounds
Must be able to smile and clearly communicate with all guests, co-workers and management
Must be able to balance and carry multiple food and beverages to and from dining area.
Team Player, Hard Worker, Honest
This description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job.