Service Advisor / Automotive Service Consultant

Chrysler Dealer • Sullivan, MO 63080

Posted 1 month ago

Job Description

Automotive Service Advisor - $1000.00 SIGN ON BONUS!!!

Isn?t it time you took your automotive service advisor career further?

Job Description

  • Chrysler Automotive Service Advisors / Service Writers greet customers and assist them with any inquiries they may have

  • Automotive Service Advisors / Service Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.

  • Consult with customer on applicable service specials.

  • Chrysler Service Advisors prioritize required services, and be prepared to provide options upon request.

  • Document declines for services and ask for follow-up on future service considerations

  • Keep customer informed on completion times, service expenses, and possible changes.

  • Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

  • Spend quality time building relationship with the customer. 

  • Know the product well enough to answer characteristic and operational questions regarding the customer?s vehicle.

    Join our winning automotive service team - apply today!

    As a Chrysler Automotive Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor: 
  • Prior experience working with customers and providing an exceptional experience

  • Sales including inside sales, outside sales, or retail sales is a plus

  • Previous automotive service advisor experience preferred, not required

  • Outgoing personality with expertise at developing relationships (i.e., a ?people person")

  • Basic MS Office knowledge; computer software and internet proficiency

  • Must be willing to submit to a background check and drug screen

  • Valid U.S. driver's license

    Join our winning automotive service team - apply today!


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