Shift Supervisor (Full-Time)

AutoZone, Inc.

Clinton, LA 70722

Posted 2 weeks ago

Job Description

Position Summary


AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.


Position Responsibilities


+ Assists Store Manager with supervising, training and developing store personnel


+ Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts


+ Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised


+ Delegates and ensures store merchandising tasks are completed in a timely manner


+ Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability


+ Ensures all company policies, and loss prevention procedures are followed


+ Utilizes ZNET to help customers locate merchandise or find suitable alternatives


+ Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)


+ Monitors cash flow, inventory and security control


+ Maintains sales productivity, store appearance and merchandising standards


+ Conducts and reviews all opening and closing procedures


+ Manages emergency situations and conduct proper emergency procedures


+ Follows proper accident procedures


+ Provides feedback regarding AutoZoner performance to the store manager


+ Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment


+ Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment


+ Processes returns and effectively manages inventory


+ Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner


+ Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits


Position Requirements


+ High School diploma or equivalent


+ ASE Certified preferred


+ Demonstrates high level of integrity


+ Excellent communication and decision making skills


+ Ability to drive customer service



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