Sr Dir, Systems Engrg

Aetna Inc. • Burlington, MA 01803

Posted 3 weeks ago

Job Description

Job Description

Come Join Aetna Digital!

Aetna Digital is looking for a motivated, accomplished Senior Director of Systems Engineering with deep technical expertise in designing, developing, delivering, and ongoing enhancements of a production-level, scalable, modern, cloud-native (hybrid/multi-cloud), platform for accelerating development and delivery of a) Aetna Digital's product roadmap, b) additional internal org's and external business' Health and Wellness digital products, and c) utilization of the digital technologies (cloud-native app dev, analytics, and IoT) to deliver operational efficiencies and business objectives utilizing those technologies, for competitive advantage.

You will be responsible for building and running an organization, as well as working cross-functionally across internal and external orgs, to ensure the Health Cloud Platform accelerates "value delivery" on a world-class, modern, scalable, production platform (i.e. 24x7x365 usage, DBAR, HA, Monitoring/Reporting/Alerting, etc.). The Platform will be "Opinionated" (having a set of defined services supported by named software titles as well as some named data services), but open (allowing the hosting of other services required by business units or users, but not comprising the "opinionated" set). The role will exist at the intersection of the Infrastructure (IaaS), in combination with the Services and a PaaS layer, and the SLAs and needs of the business to support long-running, elastic, production workloads as well as self-service, ephemeral workloads, that may need to be elastic as well.

This role will require EXCELLENT coalition building skills, solid technical knowledge, great communications skills, and the ability to understand the big picture

Fundamental Components:

Team and Organization Building, Motivation, and Retention

* Builds the team: Seek, hire and retain a strong, collaborative agile team of engineering experts

* Motivates team members for implementation of a world-class platform

* Communicates expectations for performance by setting goals and planning how to achieve them

* Recommends/Makes decisions involving pay and variable forms of compensation

* Selects, develops and evaluates staff. Determine appropriate staffing levels. Realign organizational structure when appropriate

* Ensure appropriate and timely training. Research training opportunities and establish training plans

Product and Product Support

* Partner with Product Managers in the definition and agile delivery of the platform

* Formulate, recommend and execute short and long-term product objectives, balancing ideal architectural approach with practical solution implementation

* Manage multiple cross functional skilled teams of engineers that execute on an Agile delivery cadence, delivering key elements of a holistic platform for accelerating product deliveries and operational excellence.

* Work with Product Management and Engineering to assess and influence, as required, the selection of the Opinionated stack of the Platform.

* Work with Product Management, Engineering, and Architecture to support network design when considering Deployment Models and Sequence Diagrams to assess network traffic needs, which will be dynamic.

* Deliver reliable, scalable, high volume and high transaction systems, leveraging broad knowledge of the latest digital technologies (cloud native app dev, analytics, IoT, etc.) as well as a sound basis of utilizing a Hybrid/Multi-Cloud IaaS approach

* Collaborates with other product engineering teams to provide technology guidance and requirements to ensure platforms exceed the needs of the organization

* Accountable and responsible for adherence to Problem and Change Management processes including escalation procedures for critical problems

* Set Problem and Change Management goals that provide for continuous quality improvement and increased availability

* Responsible for change authorization and approval

BACKGROUND/EXPERIENCE desired:10 or more years of progressively complex related experience.

5+ years of experience executing within an Agile framework

3+ years of staff supervision/management experience

3+ years of experience delivering commercially available platforms

3+ years working with any of the major Cloud Providers (Amazon, Azure, Google)

3+ years design and implementing data centers and related technologies, especially for delivering Private Cloud capabilities (SaaS and/or PaaS)

Has solid to deep knowledge of cloud technologies, big data and analytics tools and frameworks, and IoT,


Bachelor's degree or equivalent experience.

Master's Degree is a Plus


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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