Sr End User Technologies Architect

Fairview Health Services

Minneapolis, MN 55405

Posted 1 month ago

Job Description

**Overview**


The Senior End User Technologies Architect is a key role in the Enterprise Architecture (EA) practice in MHealth Fairview’s (MHF) IT department. As a member of the EA team, this role contributes to the development of an architected IT function for digital competency, with a focus on digital workspace solutions that enable our on-site, mobile, and remote workforce. This role contributes to and applies MHF’s EA practices to precisely create architecture designs and roadmaps.


The EUT Architect will provide architectural guidance, technological vision, and solution development. Specifically, this position will develop target architecture and plans for the digital workspace solutions consisting of end user compute, physical/virtual application delivery and access, cohesive use of collaboration and communication tools withfull technical responsibility for all aspects of systems specification and design, ensuring compatibility with enterprise and other infrastructure solution architectures.


The EUT Architect collaborates with other architects in the EA practice to develop a single, cohesive architecture and management plan for the IT enterprise, develops living architecture and repository for reference and use across MHF, and contributes to mature the EA practice.


**Responsibilities**


+ Maintain subject matter expertise within primary area and strong technical proficiencies in:


+ Desktop and mobile devices (Windows, MacOS, Linux, Android and iPhone)


+ Virtual desktop solutions (e.g. AWS Workspaces, Azure Windows Virtual Desktop, Citrix cloud solutions)


+ Messaging and Collaboration technologies in O365 (exchange, teams, SharePoint, one drive)


+ End-point management solutions (SCCM and Modern Management)


+ Microsoft Active Directory and Azure AD solutions


+ Architect solutions in support of messaging and collaboration, primarily based on Microsoft O365 solution stack. (Microsoft Teams, Microsoft Outlook, SharePoint, Drive). Assist with integration of video products in collaboration solutions.


+ Design a practice for software packaging and distribution of EUT tools in enterprise environments.


+ In partnership with Cybersecurity, architect and integrate security products, within the portfolio of end user compute solutions: Antivirus, Antimalware, HIDS, VPN Services, Volume Encryption, Secure Configuration, Monitoring and Vulnerability Management, IAM, Data Recovery, etc.


+ Establish, maintain, and apply architecture standards, disciplines and principles in all areas of engagements. Translate business requirements into technical specifications and conceptual designs.


+ Understand business drivers and stakeholder requirements and is capable of tracing requirements to technology capabilities, ensuring business outcomes.


+ Establish key vendor relationships with executive leadership. Assess emerging technologies and provide key input on technology investments regarding price vs. performance vs. capabilities.


+ Participate in architectural reviews and/or audits; define and maintain documentation of technology standards, process, and policies related to core domain areas. Develops and reviews solutions to ensure systems and associated processes align with IT Strategies and Roadmaps. Review technology solutions for adherence to architecture, regulatory, compliance and operational requirements.


+ Develop current and future state domain architecture road maps in partnership with the business and IT teams.


+ Participate in (RFI’s and RFP’s) in support of large technology shifts within domain. Execute analysis of RFP’s with transparency and clearly articulate Pros, Cons and Benefits between solutions


+ Responsible for software compatibility matrix in the end user compute, application presentation, and collaboration spaces.


+ Defines Operation Level Agreements and Service Chains, Service Level Agreements associated to service catalog and business requirements.


+ Ability to effectively contribute to financial models (Total Cost of Ownership, Return On Investment, etc…) for projects within the End User Technology domain.


+ Design and drive end user compute, application presentation and collaboration architecture from concept through development and delivery


+ Understand and diligently apply MHF’s EA methodology to contribute to the development of a single, cohesive architecture for the M Health Fairview.


+ Author and maintain architecture artifacts and development plans while feeding and expanding MHF’s online living architecture repository to enable reference and use across MHF


+ Effectively contribute to improvement efforts within EA to mature the practice, develop architecture expertise and promulgate EA thinking and adoption across IT


**Artifacts accountable for:**


All artifacts prescribed by MHF’s EA framework, appropriately phased for priority.


**Qualifications**


**Required**


**Education**


+ Bachelor’s degree in computer science, information technology or related field or equivalent combination of education/experience


**Experience**


+ 6-8 years of progressive IT experience


+ 5+ years relevant technology architecture experience that includes successful commercial product integration experience.


+ 5+ years of architecture experience


+ Demonstrated ability to simplify complex technical subject matter and communicate the business and operations impact of choices to business and IT leaders.


+ Effective communication skills to interact with all levels of technology and business partners. Excellent facilitation skills


+ Experience in leading projects and working in a fast paced / agile project environment.


+ Expert technical understanding of Windows, MacOS and Linux operating systems, management of desktop/laptop hardware., as well as end user compute service offerings in public clouds. Automation, orchestration, and scripting expertise in these environments, as it pertains to automated deployments, event triggers and workflows.


+ Knowledge of software platforms and products used in business environments, and awareness of their configurations.


+ Experience with firewalls, proxies, Wi-Fi/Bluetooth connectivity, wireless networks, software distribution, asset management and network infrastructures.


+ Experience working with or managing messaging systems, specifically Microsoft Exchange, Lotus Notes/Domino.


+ Experience with PC/laptop Platforms, MDM, MAM, and UEM solutions.


+ Experience in System Administration and security via software and hardware .


+ Experience implementing collaboration software with a working knowledge of MS Teams, MS Exchange, including Office 365, SharePoint, SQL, and Active Directory.


+ Knowledge of wireless carrier networks, as well as Smartphones, Tablets, iPhone, Android and Windows Phone Operating platforms.


+ Experience in installing, diagnosing, and troubleshooting server and client-related problems, such as performance problems, permissions issues, and lockups.


+ Experience implementing VDI solutions and SaaS for enterprise applications.


+ Experience with Citrix Workspace, Application Delivery, and Security solutions.


**License/Certification/Registration**


+ Certifications in Microsoft solutions, Citrix solutions, VMWare solutions, Cisco solutions


**Preferred**


**Education**


+ Advanced degree in computer science, information technology or related


**Experience**


+ 10+ years’ experience in architect positions


+ 3+ years of hands on experience working with digital workspace solutions.


+ Experience with Teams, DevOps, Rally, JIRA, Confluence and other productivity tools


+ In-depth knowledge of and proven cloud experience with multi-cloud solutions and hybrid business intelligence stacks


+ Experience with healthcare data terminologies, high-performance computing


+ Experience with Unified Communications and UC&C platforms.


**License/Certification/Registration**


+ At least any one of common architecture frameworks (TOGAF, Zachmann, DODAF, FEAF)


+ Advanced certification in Microsoft solutions , Citrix solutions, Cisco solutions, VMWare solutions


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_Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota._


_Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education._


**_Vaccination Update_**


_As part of our ongoing efforts to protect the wellbeing of our teams and to provide a safe and healthy environment for the patients and communities we serve, all Fairview employees will be required to receive both an annual flu vaccination and the COVID-19 vaccination series. Current employees must have completed both vaccination schedules on or before October 31, 2021.Beginning August 9, 2021, any new hires who are not fully vaccinated against COVID-19 are required to receive their first dose prior to their start date and their second dose (if receiving Moderna or Pfizer vaccines) within 4 weeks of their start date. Annual flu vaccinations are also required before the employment start date for employees who begin employment during the flu season.Accommodations requests will be reviewed on an individual basis._


_EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status._


**Job Locations** _US-MN-Minneapolis_


**Posted Date** _4 months ago_ _(5/27/2022 10:00 AM)_


**_Requisition ID_** _2022-94861_


**_Profession_** _Business Operations_


**_Speciality_** _Information Technology_


**_Department_** _Enterprise Architecture_


**_Shift_** _day_


**_Hours per 2 weeks_** _80_


**_Location_** _Fairview offices at 323 Stinson_



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