Supervisor, Food & Beverage

SeaWorld Parks & Entertainment

Chula Vista, CA 91910

Posted 1 month ago

Job Description

Supervisor, Food & Beverage


Sesame Place San Diego


Supervisor, Food & Beverage


Do you have a thing for food? Do you enjoy putting a smile on people’s faces? Do you have the right recipe of passion, dedication and enthusiasm? We’re serving up exciting opportunities throughout our parks for fun, friendly, energetic individuals.


What you get to do:


As a Supervisor for Food & Beverage, you’ll help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will:


Create ambassador schedules and maintains Kronos reports


Prepare and track daily, weekly, and monthly reports


Address complaints and resolve problems


Supervise and train ambassadors


Plan, assign and direct work


Order and maintain products and supplies


Ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards


Enter notifications for any needed repairs to keep facility maintained to standards


Record the day’s events in communication log


Contact maintenance as necessary to maintain proper operation of all equipment and facility


Maintain repair log and control labor cost


Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training ambassadors; planning, assigning and directing work; appraising performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems


Ensure excellent guest service by responding to guest requirements, expectations and needs


Other duties assigned


Occasionally assist other location and areas throughout the park as needed


What it takes to succeed:


Have an Associate’s degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience


Have strong written and verbal communication skills


Have strong basic math skills using whole numbers, common fractions and decimals


Ability to compute rate, ratio, percent, and be able to create and interpret graphs


Have working knowledge of the Microsoft Office Suite


Able to obtain ServSafe Manager Certification upon selection


Able to pass Alcohol training test upon selection


Able to pass Food Handlers test and maintain valid Food Handlers card


Able to lift 55 pounds with or without accommodations and stand for prolonged periods of time


Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel


Able to handle multiple tasks and work in a fast paced environment


Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)


Able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs


All Culinary Operations ambassadors must have an Hepatitis A immunization; if proof is not provided , immunizations can be administered by SeaWorld medical team


The perks of the position:


As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:


Paid Floating Holidays


Accrual based Paid Time Off


SEA Employee Complimentary Park Tickets and Passes


SEA Park Discounts on Food and Merchandise


Medical, Dental, and Vision Insurance


401K plan


Voluntary Insurance


Life Insurance


Disability Benefits


Dependent and Health Care Flexible Spending Accounts


Employee Assistance Program


Legal Assistance Plan


Join the team!


If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!


More Information


Park Name:


Sesame Place San Diego


Location:


Chula Vista, CA


Requisition Number:


14648


Status:


Part Time


Pay Rate:


18.50


Relocation Provided:


No


Closing Date:


9/29/2022 11:59 PM ET



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