Supervisor, Food & Beverage

SeaWorld Parks & Entertainment

Chula Vista, CA 91910

Posted 1 month ago

Job Description

Supervisor, Food & Beverage

Sesame Place San Diego

Supervisor, Food & Beverage

Do you have a thing for food? Do you enjoy putting a smile on people’s faces? Do you have the right recipe of passion, dedication and enthusiasm? We’re serving up exciting opportunities throughout our parks for fun, friendly, energetic individuals.

What you get to do:

As a Supervisor for Food & Beverage, you’ll help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will:

Create ambassador schedules and maintains Kronos reports

Prepare and track daily, weekly, and monthly reports

Address complaints and resolve problems

Supervise and train ambassadors

Plan, assign and direct work

Order and maintain products and supplies

Ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards

Enter notifications for any needed repairs to keep facility maintained to standards

Record the day’s events in communication log

Contact maintenance as necessary to maintain proper operation of all equipment and facility

Maintain repair log and control labor cost

Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training ambassadors; planning, assigning and directing work; appraising performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems

Ensure excellent guest service by responding to guest requirements, expectations and needs

Other duties assigned

Occasionally assist other location and areas throughout the park as needed

What it takes to succeed:

Have an Associate’s degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience

Have strong written and verbal communication skills

Have strong basic math skills using whole numbers, common fractions and decimals

Ability to compute rate, ratio, percent, and be able to create and interpret graphs

Have working knowledge of the Microsoft Office Suite

Able to obtain ServSafe Manager Certification upon selection

Able to pass Alcohol training test upon selection

Able to pass Food Handlers test and maintain valid Food Handlers card

Able to lift 55 pounds with or without accommodations and stand for prolonged periods of time

Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel

Able to handle multiple tasks and work in a fast paced environment

Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)

Able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs

All Culinary Operations ambassadors must have an Hepatitis A immunization; if proof is not provided , immunizations can be administered by SeaWorld medical team

The perks of the position:

As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:

Paid Floating Holidays

Accrual based Paid Time Off

SEA Employee Complimentary Park Tickets and Passes

SEA Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K plan

Voluntary Insurance

Life Insurance

Disability Benefits

Dependent and Health Care Flexible Spending Accounts

Employee Assistance Program

Legal Assistance Plan

Join the team!

If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!

More Information

Park Name:

Sesame Place San Diego


Chula Vista, CA

Requisition Number:



Part Time

Pay Rate:


Relocation Provided:


Closing Date:

9/29/2022 11:59 PM ET

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