Team Member

Ponderosa • Owosso, MI 48867

Posted 3 days ago

Job Description



We’re looking for Team Member’s to become part of our friendly atmosphere and join our enthusiastic crew. This is you if…you’re passionate about providing Guests with the best restaurant experience possible. You enjoy working with people who take food seriously yet have fun preparing and serving it. You are energized by possibility and committed to contributing to the collaborative spirit of the restaurant team. And you’re looking for an opportunity to learn, grow and explore your career potential.

Team Member Key Responsibilities: 

  • Greet Guests to make them feel comfortable and welcome
  • Take Guests’ food orders and handle cash and credit transactions
  • Follow Ponderosa Restaurant’s operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
  • Demonstrate knowledge of the restaurant brand and menu items
  • Serve food to Guests in a courteous and timely manner
  • Quickly and accurately prepare food items
  • Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
  • Follow sanitation and safety procedures including knife handling and kitchen equipment
  • Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas
  • Effectively handle Guest concerns and complaints
  • Work as a team to prepare the restaurant for each shift
  • Acts with integrity, honesty and knowledge that promotes the culture of Ponderosa
  • Maintains regular and consistent attendance and punctuality
  • Contributes to a positive team environment
  • Maintain highest QSC standards at all times
  • Other job duties as assigned 

Team Member Knowledge, Skills & Competencies Required:

  • Excellent Guest service skills required
  • Ability to work in a fast paced environment
  • Team oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with Guests and team members
  •  Ability to work early mornings, weekends and holidays
  • Previous restaurant experience preferred

Team Member Physical Demands and Work Environment:    The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands: While performing the duties of this job, the team member is required to stand up 90% of shift; walk; sit; use hands to handle or feel objects or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The team member must regularly lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work Environment: While performing the duties of this job, the team member is exposed to weather conditions prevalent at the time. The noise level may include that of a typical restaurant environment.


Job Details

Location:  Owosso, MI 48867

Employment Type:   Full-Time


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    Team Member

    Ponderosa • Owosso, MI 48867

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