Telecom Dialer Administrator, South Carolina

TD Bank Group • Greenville, SC 29617

Posted 3 weeks ago

Job Description

Company Overview

About TD Bank, America's Most Convenient Bank

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.

Department Overview

The Business Unit Application Support Analyst I provide support to various corporate and business line applications. Applies knowledge of the business line and knowledge of the system technology to business problem solving.

Job Description

* Performs work under minimal supervision and may provide coaching to others.

* Participates as subject matter expert on strategic initiatives involving system support.

* Analyzes company data to identify and recommend initiatives that positively and materially impact the financial results of the company.

* Identifies ways to customize and enhance current business applications to meet the functional needs of the business.

* Assists with test plans for all phases of system changes, conversions and projects to ensure implementation meets all requirements and does not affect overall system functionality.

* Acts as technical support liaison between system users and IT and/or Vendor answering questions and troubleshooting.

* Monitors incoming and clearing system files, investigates and resolves issues as needed.

* Provides senior management insightful and proactive reporting and analysis and various corporate for business line initiatives.

* Works cross-functionally as required to drive strategic initiatives, improve processes, and research and resolve issues.

* Periodic travel may be required.

Requirements

* Associate's degree or progressive work experience in addition to experience below

* 1-3 years related experience required

* Effective communications, problem-solving and decision making skills

* Must be able to relate technical solutions to operational issues

* Organization, planning and coordination skills

Hours

Mon-Sun 7am - 10pm Availability

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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