Training Specialist


Chicago Ridge, IL 60415

Posted 1 month ago

Job Description

Job Descriptions:

Summary: The Training Specialist develops and implements training programs using a variety of learning methods including in person training sessions, live virtual webinar sessions, online training programs and on-the job training programs. This includes assessing training needs, designing and developing training content, facilitating training, and evaluating training outcomes. Essential Duties and Responsibilities

+ Facilitates and delivers training programs in an engaging manner. Training programs cover areas such as new associate training, software training, customer service, sales techniques, new product/process training, and management development.

+ Participates in needs analysis, curriculum development, instructional design, content development, course delivery and facilitation, and training evaluation.

+ Designs training programs and job aids that support the implementation of new products and processes.

+ Formulates training objectives and determines instructional methods such as on-the-job/mentoring, online training, individual training, or group instruction (classroom or webinar).

+ Structures content and activities for student learning.

+ Updates training programs and supporting materials on a regular basis to ensure changes in policies and procedures are accurately reflected and programs are engaging.

+ Collaborates with subject matter experts (SME’s) in the design and delivery of training programs.

+ Tracks the success of training materials and programs and makes improvements and adjustments as needed

+ Consults with SME’s to gain knowledge of specific work situations and better understand changes in policies, procedures, regulations, and technologies.

+ Selects or develops testing and evaluation procedures to be used at completion of training.

+ Tests trainees to measure progress and to evaluate effectiveness of training.

+ Reports on progress of associates under guidance during training periods.

+ Tracks training information using learning management system.

+ Monitors progress of mentoring programs and requests mentor payments.

+ Copies and binds instruction manuals and materials, as needed.

BankFinancial is an Equal Opportunity Employer (minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity)

Required Experience:

+ Bachelor’s degree from a four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

+ Previous experience in banking or financial services sector

+ Previous experience in designing and delivering training preferred

+ Knowledge and working experience with various educational technology systems such as synchronous online learning environments (Cisco WebEx), learning management systems, and online course development tools (Adobe Captivate).

+ Advanced Microsoft Word and PowerPoint skills

+ Strong writing, facilitation, and presentation skills

Keyword: Cisco WebEx, LMS, Adobe Captivate, Online Course Development, PowerPoint

From: BankFinancial

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