Transportation Coordinator / Coordonnateur des transports


Ontario, CA 91758

Posted 1 week ago

Job Description

Transportation Coordinator / Coordonnateur des transports

Job ID #:10485Location:CA_Ontario_MISSISSAUGA

Position Type:Regular Full-TimeEducation Required:Bachelors Degree

Experience Required:Not IndicatedRelocation Provided:No Relocation Offered

Job Category:TransportationBrand:CHEP

Brambles companies, including CHEP, help move more goods to more people, in more places than any other organisation on earth. Our 330 million pallets, crates and containers are continuously in motion, forming the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, Brambles created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. Brambles primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. The Group employs more than 10,000 people and operates in over 60 countries with its largest operations in North America and Western Europe. For further information, please

Brambles and CHEP provide you unparalleled opportunities to advance and accelerate your career. You’ll be joining an international growth organization with a pioneering, circular business model. You’ll be working for a company that is changing the way goods get to market. You’ll become part of an efficient and collaborative global team making a real contribution to a smarter, more sustainable future. For more on how Brambles growth companies can accelerate your career, visit

Position Description

Position Purpose

+ The primary purpose of this position is to manage and optimize CHEP transportation network to enable CHEP in providing a best in class transportation solution while balancing service and costs.

+ Daily Execution - Deliveries Freight Covered Every Day: plan and source carriers to meet customer demand at competitive rates that meet or exceed financial targets. Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures.

+ Customer Relationship: Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures and problem-solving initiatives.

+ Carrier Relationship:Develop productive carrier relationship, prompt AP discrepancies and payment resolution, covering loads, handling and managing difficult situations.

+ Provide Holiday Coverage per Logistics Rotational and assigned schedule.

Major/Key Accountabilities

+ Utilize proprietary Transportation Management System (TMS) to tender all optimized and manually planned issues, collections, and stock transfers within responsible area .

+ Collaborate with Service Centres and Customer Care Centre to ensure deliveries planned, routed and executed per customer requirements.

+ Investigate, Process and Approve carrier freight payment including base rates, accessorial and balance due.

+ Tracking and tracing shipments communicating with internal and external stakeholder of any potential failures and take required actions to recover loads limiting or mitigating customer impact.

+ Deliver to average cost per unit budget for market

+ Manages transporter base to ensure consistent customer service and on time delivery by working cross functionally and with provider.

+ Resolves all loads in Booked Not Shipped (BNS), Booked Not Received & (BNR), In-transit Relocations statuses daily

+ Maintains accurate electronic documentation revolving around responsible area with systematic tools not limited to (SAP, Siebel, Outlook, LEAN, Logistics cockpit, etc.)

+ Provide Holiday coverage per Logistics rotation schedule

+ Plan all STOs (TPMs), Issues, and Collections within required lead time that fall outside of Master Planning Develop and prepare monthly KPI reports specific to tasks and take actions to address any negative trends to achieve performance targets.

+ Setup new and vet new carrier profiles with Procurement and onboard / train carriers with CHEP Process.

+ Ensure external and internal customer needs are effectively met by holding carriers accountable thru building productive relationships and address performance issues.


+ On Time Performance for Customer Facing and Plant to Plant Relocations

+ Transport Budget

+ Rail Trailer Dwell

+ Booked Not Shipped/Booked Not Received

+ Freight Pay Management

Authority/ Decision Making

+ Daily decision-making collaborating with CHEP Customer Care, Logistics Support Team, Planning Team and Customer Support Team.

Key contacts


+ Logistics, Operations, Quality, Customer sales/service,

+ Transportation & Voice of the Customer


+ Carrier Base

+ 3PL Management Groups at Service Centers



+ Knowledge of Excel, Windows, and MapPoint

+ Bachelor’s Degree in related field or 2+ years of relevant experience



+ BW

+ Access


+ Siebel


+ 3 year experience in logistics, customer service, operations and or transportation.

+ Experienced working with TMS specific to routing, tendering, analytics, reporting and maintaining rate tables.

+ Knowledge of LTL and TL operations and expertise to create effective and dynamic routing guides.

+ Knowledge of freight rate composition along with economic and competitive factors used by carriers to price freight.

+ Regional Geographical Expertise of major Canadian Provinces with expert understanding of mileage / distance as it relates to transit times to and from origin / destination.

+ Industry Expertise - Transportation industry knowledge, including key terminology; general knowledge of primary retail and manufacturing industries, knowledge of DOT regulations and hours of service.

+ Problem solving and decision-making skills with the ability to work in a team environment.

Skills and Knowledge

Technical Skill Requirements: Good understanding of warehouse and transportation

+ Procedures/operations; strong problem solving, organization, decision-making, communication, and time management skills.

+ Computer System/Skill Requirements: Strong Microsoft office skills required (PPT, Excel, Access). Knowledge of SAP, LEAN TMS, Six Sigma/Lean methodologies, and Seibel systems preferred.



+ English


+ French

Fonctions du poste

+ Ce poste a pour objectif principal de gérer et d’optimiser le réseau de transport de CHEP afin de permettre à l’entreprise d’offrir les meilleures solutions de transport de sa catégorie tout en prenant en équilibrant les services et les coûts.

+ Activités quotidiennes - Livraison du fret au quotidien: planifier et trouver des transporteurs afin de répondre à la demande des clients à des tarifs concurrentiels et en respectant ou en surpassant les objectifs financiers. Surpasser les attentes des clients en matière de cueillette et de livraison, mener des analyses sur une base proactive afin d’éviter les problèmes de service.

+ Relations avec les clients: Assurer des communications cohérentes et pro

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