UI/UX Designer (Active Secret Clearance)

ERPi

Arlington, VA 22212

Posted 1 month ago

Job Description

In this role, you will support the Joint Artificial Intelligence Center (JAIC) which is the Department of Defense’s (DoD) Artificial Intelligence (AI) Center of Excellence that provides a critical mass of expertise to help the Department harness the game-changing power of AI. To help operationally prepare the Department for AI, the JAIC integrates technology development, with the requisite policies, knowledge, processes and relationships to ensure long term success and scalability.


ERPi is currently seeking UI/UX Designers (Level 1, 2 and 3) to provide support at our Washington, DC site (temporarily remote due to COVID-19).


Primary responsibilities include:


+ Works with mission teams to engage with potential customers within the DOD and identifies and evaluates prospective projects.


+ Applies the principles, methods and techniques of user-based design with an in-depth knowledge of complex computer-based systems to support capabilities that include development of artificial intelligence solutions.


+ Gathers and formalizes requirements for the Mission Initiatives (MI) from participating services and agencies that will transform capability needs into requirements that are detailed, actionable, testable, and support the definition of discrete work tasks.


+ Works with end-users to build and analyze user stories to identify common users’, system, software and interface requirements for capability design and development.


+ Works closely with Data Engineers and MI performers to create and manage a Requirements Traceability Matrix and an Intended Use Statement.


+ Identifies end user processes, software and other mission issues that could be improved using AI.


+ Captures and formulates final articulation of user needs that will define the broader user experience by gathering and incorporating end-user feedback from user interviews, usability tests, surveys, data analysis, and similar methods.


+ Translates/transforms user research information into actionable user interface requirements and workflows.


+ Designs and prototypes specific AI or ML solutions. Understands user needs, behaviors, and motivations. Through empathizing with the user, the analyst can inform design decisions and advocate for the user.


+ Works closely with Mission and Capability Delivery teams to help determine product goals.


+ Supports technical activities of the end users identifying mission goals, desired metrics, data standards and user workflows.


+ Works with National Mission Initiative (NMI) teams to define and prioritize systems requests, define project scope, goals, and deliverables that support end user goals.


+ Coordinates research efforts involving voice of the customer, qualitative and usability-oriented customer feedback, and industry trends.


+ Produces high quality solutions through hybrid wireframe and visual designs, flow diagrams, storyboards, site maps and prototypes.


+ Collaborates with team members on user research, customer testing, and iterative feedback loops.


+ Rapidly iterates on design prototypes and working applications that contribute to the design, development, and testing of AI/ML tools and delivery methods.


+ Develops mock-up solutions that can be implemented quickly.


+ Tests and validates usability by monitoring and reporting metrics, determining potential, leveraging research and analytics to drive product updates and improved user experience.


+ Coordinates technical requirements for the capability design, with an emphasis on interface definition with government and commercial stakeholders and organizations to evolve requirements and to establish MOU/MOAs for interfaces with existing external systems.


+ Performs work involving new concepts and ideas for achieving particular missions and goals, technological trends, significant advancements in operational and mission requirements.


+ Formulates overall design concepts and criteria, explores and evaluates advanced proposals, reviews and assesses the overall progress in the development effort; and coordinates efforts of other representatives who are recognized as technical specialists, as well as, representatives from other government agencies and industry pursuing research and development projects involved with the assignment. Converts overall objectives into development programs and policies for others to use.


Qualifications: Required & Desired Skills and Clearance for level 1:


+ Associates Degree in human factors, psychology, communications, computer science, or related field


+ 4 years of relevant work experience


+ Must have/provide a UI/UX portfolio for review.


+ Experience with usability testing, including preparing test plans and associated wireframes, facilitating test sessions, analyzing data, and reporting and presenting results


+ Experience with creating and documenting information design concepts and solutions by various means, including wireframes, prototypes, and task flow diagrams


+ Must possess excellent written and oral communication skills, and demonstrate experience and capability to make presentations to and interact with end-users and Flag/SES level in JAIC, DISA, OSD, JCS and Military Departments/Agencies.


+ Must have prior experience conducting user interviews, and contextual inquiries.


+ Any usability/ UX related certification (e.g. CUA) is a Nice to Have.


+ Prefer candidates with an active Secret or TS Clearance; Must be eligible to obtain an Active or TS clearance


Qualifications: Required & Desired Skills and Clearance for level 2:


+ Bachelors Degree in human factors, psychology, communications, computer science, or related field


+ 4-8 years of relevant work experience


+ Must have/provide a UI/UX portfolio for review.


+ Experience with usability testing, including preparing test plans and associated wireframes, facilitating test sessions, analyzing data, and reporting and presenting results


+ Experience with creating and documenting information design concepts and solutions by various means, including wireframes, prototypes, and task flow diagrams


+ Must possess excellent written and oral communication skills, and demonstrate experience and capability to make presentations to and interact with end-users and Flag/SES level in JAIC, DISA, OSD, JCS and Military Departments/Agencies.


+ Must have prior experience conducting user interviews, and contextual inquiries.


+ Any usability/ UX related certification (e.g. CUA) is a Nice to Have.


+ Prefer candidates with an active Secret or TS Clearance; Must be eligible to obtain an Active or TS clearance


Qualifications: Required & Desired Skills and Clearance for level 3:


+ Bachelors Degree in human factors, psychology, communications, computer science, or related field


+ 8+ years of relevant work experience


+ Must have/provide a UI/UX portfolio for review.


+ Experience with usability testing, including preparing test plans and associated wireframes, facilitating test sessions, analyzing data, and reporting and presenting results


+ Experience with creating and documenting information design concepts and solutions by various means, including wireframes, prototypes, and task flow diagrams


+ Must possess excellent written and oral communication skills, and demonstrate experience and capability to make presentations to and interact with end-users and Flag/SES level in JAIC, DISA, OSD, JCS and Military Departments/Agencies.


+ Must have prior experience conducting user interviews, and contextual inquiries.


+ Any usability/ UX related certification (e.g. CUA) is a Nice to Have.


+ Prefer candidates with an active Secret or TS Clearance; Must be eligible to obtain an Active or TS clearance


Enterprise Resource Performance Inc. operates as a business unit of ECS Federal and is a professional services management ?rm that delivers strategic, advisory, technological, and implementation support services to Federal Agencies. ERPi offers talented candidates the opportunity to perform project management, strategic planning, process improvement, quality management, data analysis, and human capital planning on some of the Federal government’s largest and most complex business challenges. Our work environment is highly entrepreneurial and is staffed with some of the brightest and most capable, technical people in the industry. In addition to a comprehensive and flexible benefits program, our offerings include tuition reimbursement, 401(k) profit sharing, industry-leading health plans, generous paid parental leave and matched charitable donations. ERPi is committed to people development and providing opportunities to grow professionally. As an employee, you will work with highly motivated colleagues and have the advantage of a culture that is focused on bringing out the best in you.


Equal Opportunity Employer/Veterans/Disabled


EEO Statement:


It has been and will continue to be a fundamental policy of ERPi not to discriminate on the basis of race, color, religion, sex, gender, sexual orientation, gender identity or expression, pregnancy, parental status, marital status, citizenship, national origin, age, disability, genetic information, military status, veteran status, or any other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.


Job ID: 2021-2624


External Company Name: Enterprise Resource Performance, Inc. (ERPi)


Street: 2521 South Clark St.


HOT JOB:: Yes



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