Vendor Management and Process Consulting Senior

Freddie Mac • Mc Lean, VA 22107

Posted 3 weeks ago

Job Description

If you would like to learn more about the Single-Family Business, put your customer service skills to the test and help shape the landscape of vendor management, this newly created role is the one for you. Overall, Vendor Management and Process Consulting Senior will be focused on vendor procurement and management-related projects and activities, specifically for the Single-Family Business. Key skills and high-level knowledge requirements (at moderate levels of proficiencies) include: relationship/account/influence management, vendor procurement/vendor management experience, customer service, some data analytics and reporting, cost management, vendor performance management, vendor risk management, and strategic/innovative thinking.

Your work would fall into three primary categories:

Business Line Support and Concierge Service

With a concierge and deft touch approach, manage a portfolio of Single-Family departmental relationships by assisting the business with navigating the Strategic Sourcing & Procurement (SS&P) processes tied to acquiring goods, services and staffing resources from 3rd parties. It's expected that you will become knowledgeable of all SS&P related processes and be a resource for those in need of guidance or that rarely interact with Procurement. This work may also include performing functions on behalf of the business such as requisition submissions and other ad-hoc assignments as required.

Single-Family's Top Vendor Management Program

For a select group of vendors, assist the business with holistically managing the relationship. This would include assembling all pertinent intelligence, dashboards and profiles gathered from the business, SS&P and other sources and provide to the associated Executive Sponsor. Facilitate discussions between internal and external stakeholders to review the health of the relationship, ensure contract term adherence / compliance by all parties, address areas in need of improvement and explore future strategic opportunities.

Vendor Management Evolution

Escalate the outcomes of your support of the business through showcasing vendor highlights, business process pain points and learned vendor management best practices. Participate in collaborative sessions with team mates and SS&P peers to advance the causes of the Single-Family Vendor Management program.

* Typically 5-7 years of experience working in a vendor management related capacity (preferred)

* Basic to moderate knowledge of procurement processes

* Ability to analyze current state processes and determine efficiencies and re-design opportunities

* Strong customer service skills

* Strong communication skills

* General knowledge of Freddie Mac's Single-Family Business

Keys to Success in This Role:

* Having a positive, can-do attitude

* Being a quick study

* Customer driven

* Attention to detail

* Can break down the complex to something easily understood

* Ability to understand the needs of the business and solution for gaps as needed

Top 3 Personal Competencies to Possess:

* Partnership- Build trust and strong partnerships through individual and team's actions

* Drive for Execution- Treat obstacles as challenges to overcome, not excuses

* Growth and Development- Know or learn what is needed to deliver results and successfully complete

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

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