Job Description
West LA-Stockroom Supervisor-Full Time-Now Hiring
Requisition: 1737662
Brand: HomeGoods
Location:
Los Angeles, CA, US
Employment Type: Full-Time
Employment Status: Regular
Functional Area: Stores
Stockroom Supervisor
Job Summary:
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Responsibilities:
+ Role models exceptional customer service
+ Creates a positive internal and external customer experience
+ Promotes a culture of honesty and integrity; maintains confidentiality
+ Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
+ Takes an active role in training and mentoring Associates on established merchandising and processing principals utilizing appropriate company resources and tools
+ Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines
+ Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
+ Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
+ Monitors and measures productivity of team and coaches as necessary
+ Organizes and rotates back stock for easy replenishment
+ Maintains and upholds merchandising philosophy and signage standards
+ Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures
+ Ensures compliance with recycling and, where applicable, hazardous waste programs
+ Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
+ Provides and accepts ongoing recognition and constructive feedback
+ Partners with Management on Associate training needs to increase effectiveness
+ Ensures adherence to all labor laws, policies, and procedures
+ Promotes credit and loyalty programs during customer interactions
+ Supports and participates in store shrink reduction goals and programs
+ Promotes safety awareness and supports maintenance of a risk-free environment
+ Performs other duties as assigned
Requirements:
+ Able to work a flexible schedule to support business needs, including nights and weekends
+ Superior organizational skills with attention to detail
+ Capable of handling multiple tasks at one time
+ Ability to respond appropriately to changes in direction or unexpected situations
+ Team player, working effectively with peers and supervisors to accomplish tasks
+ Capable of lifting heavy objects with or without reasonable accommodation
+ Strong communication skills
+ Ability to train others
+ One year retail and 6 months of leadership experience
NA