Job DescriptionProvide support as a member of the Wine team to include receiving and preparing product, maintaining the floor and displays, and selling product in support of the regional vision. Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Responsibilities
+ Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers.
+ Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
+ Prepare, wrap and price wine and other products.
+ Assist customers in selecting wine and other products.
+ Maintain accurate department signage and pricing.
+ Maintain back stock in good order.
+ Maintain a safe, clean and well-organized working and shopping environment by sweeping floors and completing sweep logs.
+ Assist with sampling program, keeping sample areas full, clean, and appealing.
+ Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
+ Operate and sanitize all equipment in a safe and proper manner.
Knowledge, Skills, & Abilities
+ Excellent communication skills and willingness to work as part of a team
+ Ability to deliver information in a clear and respectable manner to fellow team members and customers
+ Ability to follow instructions and procedures
+ Ability to sell proactively
+ Ability to learn basic knowledge of all products carried in department
+ Effective time management skills
+ Possession of a current Serv-Safe certificate, or desire to obtain one
+ Strong work ethic and integrity
+ Ability to visually examine products for quality and freshness
+ A desire to grow with the Specialty/Wine team
+ Ability to work a flexible schedule including nights, weekends, and holidays as needed
+ Use of tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery
Desired Work Experiences
+ Team Oriented
+ Customer Service Focus
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.